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Application Support Engineer

Location: Atlanta, GA

Job Type: contract

Company: IDR

Category: End User Support / Helpdesk

Job Description Apply Now

IDR is seeking an Application Support Engineer to join one of our top clients for a hybrid opportunity in Atlanta, GA. This role is pivotal for providing advanced technical support and managing complex IT systems. The organization is committed to delivering reliable IT solutions that support infrastructure and operations.

Position Overview for the Application Support Engineer:

• Provides management information system user support via phone and onsite visits
• Troubleshoots end-user problems and analyzes software issues
• Designs and supports software modifications to meet user needs
• Develops and conducts training programs for software and hardware users
• Serves as a lead or trainer for support staff when needed

Requirements for the Application Support Engineer:

• High school diploma or GED required
• 2+ years of education or experience in information security, data privacy, system/network support, or application development
• Minimum of 5 years of experience supporting third-party applications, with hands-on experience in application deployment, debugging, and troubleshooting
• Strong experience with Java-based web applications and application configuration
• Proficiency in scripting, SQL query writing, and working with Oracle databases

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now