Benefits Specialist
Location: Fountain Valley, CA
Job Type: contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
IDR is seeking a Benefits Specialist to join one of our top clients in Fountain Valley, CA. This role is pivotal during the busy Open Enrollment period, where you will be the first point of contact for employees seeking guidance on their benefits. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Benefits Specialist:
• Serve as the primary contact for employees with benefits-related inquiries during Open Enrollment (October 27 - November 15).
• Manage a high volume of calls, providing clear and accurate information on health, dental, vision, life insurance, disability, retirement, and other benefits.
• Assist employees in understanding their benefit options, enrollment procedures, and eligibility requirements.
• Document all interactions in the call tracking system and continue to support inquiries post-Open Enrollment.
• Deliver exceptional customer service with patience, empathy, and professionalism.
Required Skills for Benefits Specialist:
• Minimum of 3 years of experience in employee benefits, benefits administration, or a related HR role.
• Strong knowledge of health & welfare benefits, retirement plans, and open enrollment processes.
• Exceptional communication skills with the ability to explain benefits clearly.
• Proficiency with call tracking systems and standard HR/benefits software.
• Ability to efficiently manage high call volumes while maintaining quality service.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
Compensation Details: $38-41/hr W2
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.