Payroll Systems Support Specialist
Location: Louisville, KY
Job Type: contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
IDR is seeking a Payroll Systems Support Specialist to join one of our top clients in Louisville, KY. This role is pivotal in providing technical support and ensuring the seamless operation of payroll systems. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Payroll Systems Support Specialist:
• Deliver application support by diagnosing and resolving technical issues, documenting solutions, and providing training.
• Utilize the Service Desk system to log customer interactions, issues, and requests, ensuring timely follow-up and resolution.
• Assist users with application navigation and ensure adherence to service level agreements.
• Review and reconcile timekeeping data weekly, ensuring accuracy and approval before processing payroll.
• Input payroll information accurately and timely, including overtime, deductions, and exceptions, and prepare ADP payroll files.
Required Skills for Payroll Systems Support Specialist:
• Experience in payroll, office, or call center environments is advantageous
• Strong multitasking abilities and excellent communication skills.
• Beginner to mid-level proficiency in Microsoft Excel.
• Familiarity with timekeeping systems like Kronos or ADP is a plus.
• Ability to maintain strict confidentiality of data.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Onsite
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.