PC REFRESH SUPPORT TECHNICIAN | ONSITE (MARIETTA, GA) The Select Group is looking for a talented Support Technician to support a large-scale PC refresh and Windows 11 upgrade initiative across its enterprise.
PC REFRESH SUPPORT TECHNICIAN REQUIREMENTS
1-2 years in a corporate IT support environment
Experience with PC refresh or Windows upgrade initiatives
Strong customer service orientation and ability to follow detailed instructions
Familiarity with Window 10/11 and Microsoft Office 365
Willingness to travel to multiple Wellstar hospitals and clinics
Familiarity with PC imaging/deployment tools (e.g., Mecham)
Bonus skill: CompTIA A+ certification
PC REFRESH SUPPORT TECHNICIAN RESPONSIBILITIES
Image PCs using Mecham and apply Windows 11 with defined task sequences
Refresh, upgrade, and deploy new PCs across hospitals and clinics
Provide hands-on support for Windows 11 deployment and troubleshoot refresh issues
Deliver excellent customer service to end-users and staff during on-site visits
Follow instructions and project playbooks closely to ensure standardization
Report progress and escalate issues as needed to Field Services management
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-MD5