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PC Refresh Support Technician

Location: Marietta, GA

Job Type: contract

Company: The Select Group

Category:

Job Description Apply Now

PC REFRESH SUPPORT TECHNICIAN | ONSITE (MARIETTA, GA)
The Select Group is looking for a talented Support Technician to support a large-scale PC refresh and Windows 11 upgrade initiative across its enterprise.

PC REFRESH SUPPORT TECHNICIAN REQUIREMENTS
  • 1-2 years in a corporate IT support environment
  • Experience with PC refresh or Windows upgrade initiatives
  • Strong customer service orientation and ability to follow detailed instructions
  • Familiarity with Window 10/11 and Microsoft Office 365
  • Willingness to travel to multiple Wellstar hospitals and clinics
  • Familiarity with PC imaging/deployment tools (e.g., Mecham)
  • Bonus skill: CompTIA A+ certification

PC REFRESH SUPPORT TECHNICIAN RESPONSIBILITIES
  • Image PCs using Mecham and apply Windows 11 with defined task sequences
  • Refresh, upgrade, and deploy new PCs across hospitals and clinics
  • Provide hands-on support for Windows 11 deployment and troubleshoot refresh issues
  • Deliver excellent customer service to end-users and staff during on-site visits
  • Follow instructions and project playbooks closely to ensure standardization
  • Report progress and escalate issues as needed to Field Services management

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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