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UAT Analyst

Location: Addison, TX

Job Type: contract

Company: IDR

Category: Quality Assurance

Job Description Apply Now

About the Role:

We are seeking a highly detail-oriented Email QA Analyst to join our client’s team in the hospitality industry. This role plays a key part in ensuring the quality, accuracy, and consistency of all guest-facing email communications, including booking confirmations, promotional offers, and service updates.

As the Email QA Analyst, you will lead the testing and validation of email triggers, formatting, dynamic content, and delivery across multiple platforms and devices. Your work ensures a seamless and professional digital guest experience that reflects the high standards of a hospitality brand.

Key Responsibilities:

• Create and execute test plans and test cases for email communications and workflows.

• Validate email triggers, content accuracy, formatting, personalization, and deliverability.

• Identify, log, and track defects using QA tools; collaborate with development and marketing teams to resolve issues.

• Ensure emails meet brand standards, accessibility guidelines, and regulatory requirements.

• Support user acceptance testing (UAT) for new email features and campaigns.

• Maintain documentation of testing processes and outcomes.

What You Bring:

• 2+ years of experience in QA, UAT, or email testing (hospitality or service industry experience a plus).

• Proficiency with email testing tools (e.g., Litmus, Email on Acid).

• Working knowledge of HTML/CSS for email.

• Familiarity with CRM or email platforms like Salesforce Marketing Cloud, Adobe Campaign, or Braze.

• Experience with QA/test management tools such as Jira or TestRail.

• Strong attention to detail, analytical thinking, and communication skills.

What’s in it for you?

• Competitive compensation package

• Full benefits: Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ years of proven industry experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now