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UAT Support Analyst

Location: Nashville, TN

Job Type: contract

Company: IDR

Category: Quality Assurance

Job Description Apply Now

IDR is seeking a UAT Support Analyst to join one of our top clients for a remote opportunity. This role supports user acceptance testing for an offender management system within a government agency. The ideal candidate will have hands-on testing experience and familiarity with the Mi-Case product to assist in the coordination and support of UAT activities.

Position Overview for the UAT Support Analyst:

• Support overall UAT coordination by liaising between the state agency, IT partners, and system integrators to facilitate testing activities and track readiness tasks.
• Maintain and support UAT planning artifacts, including updating the master UAT Test Plan and Work Plan.
• Coordinate the defect management process, including scheduling triage meetings, tracking defect lifecycles, and documenting issues.
• Develop UAT reporting and communication materials, including status reports on testing progress, defects, and risks.
• Support client enablement and knowledge transfer activities through creating templates, frameworks, and guidance documents.

Requirements for the UAT Support Analyst:

• 3-5+ years of professional experience in business analysis, software testing, or quality assurance on system implementation projects.
• Must have experience with Mi-Case, an offender management system.
• Proven experience supporting or coordinating UAT efforts for large-scale projects.
• Hands-on defect tracking experience using tools like JIRA, Azure DevOps, or SpiraTest.
• Demonstrated ability to coordinate activities across multiple teams and manage stakeholder communication.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now