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Vulnerability Management Technical Support

Location: Nashville, TN

Job Type: contract

Company: IDR

Category: End User Support / Helpdesk

Job Description Apply Now

IDR is seeking a Vulnerability Management Technical Support to join one of our top clients for a fully remote opportunity. This role involves providing technical support for vulnerability management and compliance scanning activities within a dynamic, client-focused environment. The position offers an excellent chance to work with leading cybersecurity tools and collaborate directly with clients and internal teams to ensure system security and compliance.

Position Overview for the Vulnerability Management Technical Support:

• Provide direct support for vulnerability and compliance scanning activities by working closely with client agencies and internal stakeholders.
• Configure, troubleshoot, and support the deployment of vulnerability scanners such as Tenable One, Nessus, and TenableSC.
• Assist in applying compliance benchmarks, reviewing scan results, and coordinating remediation efforts.
• Support application scanning processes and troubleshoot connectivity issues with scanners, agents, and applications.
• Collaborate with development, network, and security teams to ensure effective vulnerability management and reporting.

Requirements for the Vulnerability Management Technical Support:

• Experience with vulnerability management tools such as Tenable, Nessus, or similar.
• Strong troubleshooting skills and experience configuring scanners, agents, and security tools.
• Knowledge of security compliance frameworks, including CIS benchmarks and audit standards.
• Ability to communicate clearly and proactively with technical and non-technical stakeholders.
• Familiarity with Linux and Windows command-line tools, and experience using ticketing systems like ServiceNow.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

Apply Now